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Terms & Conditions

The legal stuff

Terms & Conditions

The legal stuff

The mummyista.com website, products and related services are made available to you subject to the following Terms and Conditions (T&Cs) and any other rules posted on the website. By visiting mummyista.com, you are accepting and consenting to the practices described.

Mummyista FZE is an establishment formed under the provisions of Fujairah Media Free Zone, UAE and is governed according to UAE companies law.

From time to time, we may modify the T&Cs, and your continued use of mummyista.com following such change will signify your agreement to be bound by the modified T&Cs.

If you have any queries relating to our terms and conditions, please contact us at contact@mummyista.com before placing an order.

People wishing to use mummyista.com must read and agree to be bound by our policies. In particular, we draw your attention to our policies relating to the terms of purchase, order acceptance and our privacy policy. To view our Privacy Policy click here.

All contracts are conducted in English and by entering into a contract both parties agree to submit to the sole jurisdiction of UAE law.

Customers using the website who are Minor /under the age of 18 shall not register as a user of the website and shall not transact on or use the website.

REGISTRATION

When you register on the site, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your registration information change, please edit your information on the system immediately and notify us at the following e-mail address contact@mummyista.com. User is responsible for maintaining the confidentiality of her/his account.

 You may also want to view our Privacy Policy.

DISCOUNT PROMOTIONS

Discount promotions apply only to personal orders. Orders that are considered to be commercial may be excluded from these offers.

Orders placed outside of the specified date are not eligible for these offers and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated.

Mummyista FZE reserves the right to modify or remove promotional codes at any time at its sole discretion.

Excessive abuse or misuse of promotions and codes may result in order or item cancellation.

In order to allow fair redemption of promotions, Mummyista FZE may restrict redemption to one per person.

Gift vouchers are excluded from all promotions.

All discounts offered will be applied at checkout after an applicable promotion code has been entered successfully.

Certain products may be excluded from promotions.

PRICING

We cannot confirm the price of an item until your order is accepted in accordance with our order acceptance policy (see ORDERS section below).

ORDERS

All orders are subject to acceptance and availability. Orders placed by you are an offer to purchase and will be accepted by us, subject to stock availability.

Please note that for inventory purposes each item requested constitutes an individual order. Wherever possible we will attempt to consolidate multiple orders in one shipment and on one invoice. Due to inventory and packaging requirements, however, orders may be shipped over several days in multiple packages.

Please note that you will only ever pay once for shipping, even if particular items in your order have to be shipped separately. All back orders will be sent standard delivery.

The steps required to create the contract between you and Mummyista FZE are as follows:

  • You confirm your order to us by pressing the confirm order button at the end of the checkout, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order.  
  • As your product is shipped from our warehouse we will send you a dispatch confirmation email.  
  • Order acceptance and the completion of the contract between you and us will take place on the dispatch to you unless we have notified you that we do not accept your order, or you have cancelled it.  
  • You agree that once a product is delivered by us and accepted by you, we no longer hold any liability or obligation. 

We reserve the right not to accept your order in the event that: 

  • we are unable to obtain authorisation for payment 
  • shipping restrictions apply to a particular item  
  • the item ordered is out of stock  
  • the item does not satisfy our quality control standards and is withdrawn 
  • a pricing or product description error is identified 
  • we do not deliver to a specific area or country 

We will not trade with or provide any services to OFAC and sanctioned countries.

In the event, an order cannot be fulfilled Mummyista will contact you within 24hrs of the order being made to arrange an alternative product or refund.

GIFT VOUCHERS

Gift Vouchers purchased from us may be used as payment in exchange for goods sold on our website. Please note that once sold we can not accept any responsibility for lost or damaged gift vouchers, and that our gift vouchers are valid for a maximum period of 12 months from issue.

PAYMENT

Currency is AED.

Payment can be made by: Visa, Visa Debit, Mastercard, Cash On Delivery payments. (COD is applicable to UAE customers only).

If you are paying by Cash on Delivery we ask you to please have the exact money ready to avoid our delivery staff having to carry lots of change and be sure to be available to receive the order at the specified address at the time communicated by the courier company. Cash payments must always be made in AED currency.

We're unable to accept payment via cheque, bank transfer or any method other than those listed above.

Your card is charged at the time you submitted your order. You confirm that the credit/debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Mummyista FZE, we will not be liable for any delay or non-shipping. Cardholder must retain a copy of transaction records and Merchant policies and rules.

RETURNS AND EXCHANGES Please click here 

INTELLECTUAL PROPERTIES RIGHTS AND RIGHTS TO USE

You acknowledge and agree that all copyright, trademarks, software and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in Mummyista FZE. You are permitted to use the Content only as expressly authorized by Mummyista FZE. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. You acknowledge and agree that the material and content contained within the Website is made available for your personal, non-commercial use only. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) modify, copy, reproduce, transmit, publish, display, distribute, perform, license, commercially exploit or create derivative works of such material and content.

You may not use this Website, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.

IMPORTANT NOTICES

Every care has been taken to describe items accurately, however, slight variations may occur with color reproduction or text descriptions, to the extent permitted by law, we do not warrant that the text descriptions, colors or other content are accurate, complete, reliable, current or error-free.

We will take all reasonable care to ensure that all details, descriptions and prices on the Website are correct at the time when the relevant information was entered onto the system.

From time to time slight alterations may be made to the design and/or specification of our garments and fabrics to ensure that they offer optimum fit and durability.

Mummyista FZE shall not be liable for any indirect or consequential loss whether this arises from a breach of duty, breach of contract, negligence or any other way. Liability for any claim shall not exceed the price of the goods supplied.

Resale of any products bought on the site without the express, written consent of Mummyista is strictly prohibited.

All of the above does not affect your statutory rights.

CONTACT DETAILS

REGISTERED OFFICE ADDRESS:

Mummyista FZE

Creative Tower

PO Box 4422

Fujairah, UAE

Licence No 10174/2017

Tel: 00971 52 990 6464

Email: contact@mummyista.com

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